SYNAP  IoT 

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Denmark 

SynapIoT

info-dk@synapiot.com

Tel.: +45 5143 4967

Germany 

SynapIoT

info-de@synapiot.com

Tel.: +49 89 5896 3989

United States

SynapIoT

info-us@synapiot.com

Tel.: +1 (646) 361 0109

Platform for Reefer Containers

Platform for reefer containers​ReeferGuard™ is the SynapIoT platform for reefer containers. With hardware and software developed specifically for the specific needs of the demanding logistics, offshore and shipping industry. ReeferGuard™ monitors and documents the GPS-position and temperatures in the reefer container and generates automatic reports every two hours, which you can easily access from any device (PC, Mac, Android and IOS). If a refrigeration unit is about to malfunction, our predictive maintenance algorithm will notify you up to 2-4 weeks in advance depending on the diagnosis. This valuable tool allows you to better plan service calls.

 

Upgrade to Reefer 4.0

The SynapIoT ReeferGuard™ infrastructure is a 4.0 upgrade in the way reefer operators work and manage their reefer fleet. For example, if a container sends an alarm message at the end of a long voyage, you can send it to a service technician who will service the compressor or condenser immediately after arrival in port, so that onward transport can be continued without problems or delay. This ongoing self-diagnosis process eliminates the need for expensive PTI (Pre-Trip-Inspection).

You are always in control, you know the GPS position, the temperature in the container, the status of the coolant of each reefer and the live energy consumption.

 

Compliance

Do you want to save time and money and eliminate manual temperature recording of refrigerators and freezers while increasing your compliance?

We automate the logging process, create reports for the authorities - so that they are available to you digitally every day. Your documentation and all compliance documentation is stored completely and securely in the cloud, as well as for your next inspection visit always available and GxP compliant.

 

Our patented predictive maintenance algorithm continuously monitors the parameters of the cooling unit by machine learning. Deviations in the pattern are detected immediately and can predict a possible future failure within 2-4 weeks.

 

GPS & Temperature logging 4.0

  • A dashboard showing temperature, GPS position and status of all reefer containers

  • Predictive maintenance: You will be notified before your refrigeration unit has a malfunction (usually 2-4 weeks in advance, depending on the diagnosis) 

  • Alerts and notifications to any number of recipients (via SMS, e-mail)

  • Automatic temperature recording and logging (every min.)

  • Automatically generated temperature GxP reports (PDF, CSV, Excel)

  • No manual temperature recording

  • Documented protection of food and goods with maintained cold chain  

  • Optional integration of third-party sensors into the SynCore™ dashboard

  • Tablet, smartphone and browser access 

  • Temperature deviation alarm (static and dynamic threshold values) 

  • Adaptation of relevant tolerance limits (static and dynamic thresholds) 

 

ReeferGuard is SynapIoT platform for Reefer Containers. With hardware and software specifically designed for the special needs of the demanding logistics and shipping industry.

 

SynCore™ infrastructure

  • Tablet, smartphone and browser interface

  • Patented preventive maintenance algorithm - you will be notified if your freezer or refrigerator stops working within the next 2-4 weeks.

  • Temperature deviation notification. Multiple users can receive immediate preventive maintenance alerts and temperature alerts via SMS & email.

  • Download reports (CSV, PDF)

  • Firmware update automatically and wirelessly - you always have the latest version

  • Set relevant tolerance limits

  • Ambient temperature data

  • Optional integration of third-party sensors into the SynCore™ dashboard

 

Automatic firmware updates

Firmware updates for the SynapIoT controller are carried out automatically and seamlessly, which continuously improves the functionality of the SafeGuard ™ controller unit.

 

Self-Diagnosis

The system runs a self-diagnosis program every 15 minutes and immediately sends us the result of the diagnosis. This gives us the opportunity to send you a new SafeGuard ™ controller in good time before you realize that something is not being recorded correctly.

 

ReeferGuard™ Package

  • ReeferGuard™ PCB hardware (IoT-EaaS)

  • 3 x ReeferGuard™ Temperature sensor (IoT-EaaS)

  • SynCore™ Dashboard (PaaS)

  • Cloud: Data and Report storage for 5 years

  • Access to the Service Desk

  • 3 x QR Code labels for easy data access

 

ReeferGuard™ Specifications

  • Dimensions: 10 x 10 x 4 cm

  • Precision range from +50°C to -50°C (factory calibrated)

  • (Optional: +100°C to -100°C)

  • GPS Positioning

  • NB IoT, LTE-M, 4G, 3G, GPRS & WIFI transmission

  • CE certification 

 

Turn-Key Price

  • € 40 setup fee (Net)

  • € 16 per month (Net) *​

* by annual payment: pay only for 11 months, 1 month without charge.

 

Unique Selling Points

  • GxP-compliant logging

  • GPS-Position 

  • Predictive maintenance

  • Installation time < 5 minutes (without previous knowledge)  

  • Secure cloud storage for 5 years

  • IoT Equipment-as-a-Service (IoT-EaaS)

  • No hidden costs

  • NB-IoT - No Wi-Fi required

  • Mobile/PC/Mac dashboard access

  • Lifelong product guarantee

  • Insurance discount possible

  • Compatible with any OEM

  • Retrofit fits in every cooling unit

  • Works with all cooling systems

  • Calibration value adjustable at any time

  • Audit trail documentation 

  • Multi-user administration

ReeferGuard + SynCore (30€ once + 16€/month)

€30.00Price
Temperature range
EaaS + SynCore Access (SaaS)
  • Turn-Key Price

    Turn-Key Price

    • € 40 setup fee (net)

    • € 16 per month (net) *

    ​* By annual payment: Pay only for 11 months, 1 month without charge.

    Please Note that you do not purchase the unit. You only lease it. You buy the one-time setup of the unit for 30€ (Net) and hereafter you buy access to SynCore. We offer this mighty tool as a software as a service for 6€ (Net) per month. 

  • Predictive Maintenance

    We can predict the following possible errors in the cooling system with our predictive and preventive maintenance algorithm:

    • Dusty or clogged condenser

    • Compressor failure

    • Pressure drops from the refrigerant

    • Refrigerant contamination

    • Leakage in the system

    • loss of function

    • Failures of mechanical temperature controllers

    • Cooling container not closed properly

    In the setup phase, we support you in setting the relevant parameters. Our SynCore ™ platform, through machine learning and artificial intelligence, gets to know your cooling unit better and better, so that irregularities can be detected earlier and earlier so that a service technician can address the problem to prevent your cooling unit from being damaged or even failing.

  • Compliance, logging & reports

    Do you want to save time and money and eliminate manual temperature recording of refrigerators and freezers while increasing your compliance?

    We automate the logging process, create reports for the authorities - so that they are available to you digitally every day. Your documentation and all compliance documentation is stored completely and securely in the cloud, as well as for your next inspection visit always available and GxP compliant.

    Our patented predictive maintenance algorithm continuously monitors the parameters of the cooling unit by machine learning. Deviations in the pattern are detected immediately and can predict a possible future failure within 2-4 weeks.

  • No wifi needed - NB-IoT, 4G, 3G & GPRS-Connection

    The application areas of IoT (Internet of Things) are almost unlimited. The requirements pose great challenges for the underlying mobile communication technology. The new transmission technology NarrowBand-IoT (NB-IoT) is ideal for IoT applications that exchange only small amounts of data. We have decided to deploy and use this technology for the following reasons.

    • No maintenance and installation necessary (Plug & Play)
    • Internationally standardised and reliable technology
    • Data transmission also possible with very strong obstacles
    • Good reception even in deep basements.
    • Network coverage over a very long distance possible
    • Designed for optimized and ultra low energy consumption
  • IoT-Equipment-as-a-Service

    In our opinion, IoT-Equipment-as-a-Service (IoT-EaaS) is the next step towards a simpler and more advanced usage model. You "rent" our products and services, thus protecting your balance sheet and only burdening your income statement in the correct period. Your accountant will no doubt be happy not to activate and not to write off a depreciation plan, but only to record an expense.

    This also means a much more effective way of working, because if you no longer need the sensor, simply send it back to us and then others can benefit from it. This corresponds to the modern and sustainable thinking of our customers and fits our innovative products.

    ​What does that mean for you?

    It means that you have to rent the hardware and not buy it - you only pay for the service and a set-up fee.

  • Access to ServiceDesk

    SynapIOT Service Desk - our Hotline is there for help if you need advice on the use of SynCore or any questions around the devices or reports.

  • Retrofit

    ​Retrofitting is possible on every refrigerator, freezer, air conditioning and transport unit from every OEM. For many cooling units, a 4.0 retrofit can make more sense than a replacement. A SynapIoT retrofit brings the connectivity up to date in no time. The installation takes less than 5 minutes without prior knowledge.

  • Cancel subscription

    It is at any time possible to cancel subscription with a notice period of 3 months before ended subription. Read all about subscription cancellation in the FAQ.