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Tel.: +45 5143 4967



Tel.: +49 89 5896 3989

United States


Tel.: +1 (646) 361 0109

PharmaGuard™ is SynapIoT's high-precision platform developed for the medical industry and approved by the FDA, among others. PharmaGuard™ monitors and documents the temperature level in high-precision freezers and chests and has a precession range down to -100°C (Optional -200 °C).


The system also warns you if one of your freezers shows an irregular pattern or is about to malfunction. This allows you to contact your service technician in good time, for example, to replace coolant or change the condenser. You can even enter the e-mail and mobile phone number of the refrigeration technician in the system so that he or she is automatically notified immediately. 


Do you want to save time and money and eliminate manual temperature recording of refrigerators and freezers while increasing your compliance?

We automate the logging process, create reports for the authorities - so that they are available to you digitally every day. Your documentation and all compliance documentation is stored completely and securely in the cloud,

as well as for your next inspection visit always available and GxP compliant.


Our patented predictive maintenance algorithm continuously monitors the parameters of the cooling unit by machine learning. Deviations in the pattern are detected immediately and can predict a possible future failure.


Predictive Maintenance

We can predict the following possible errors in the cooling system with our predictive and preventive maintenance algorithm:


  • Dusty or clogged condenser

  • Compressor failure

  • Pressure drops from the refrigerant

  • Refrigerant contamination

  • Leakage in the system

  • loss of function

  • Failures of mechanical temperature controllers

  • Cooling container not closed properly


In the setup phase, we support you in setting the relevant parameters. Our SynCore ™ platform, through machine learning and artificial intelligence, gets to know your cooling unit better and better, so that irregularities can be detected earlier and earlier so that a service technician can address the problem to prevent your cooling unit from being damaged or even failing.


PharmaGuard™ Advantages

  • A dashboard that shows the status of all refrigerators and freezers regardless of supplier

  • Predictive maintenance: You will be notified before your refrigeration unit has a malfunction (usually 2-4 weeks in advance, depending on the diagnosis) 

  • Alerts and notifications to any number of recipients (via SMS, e-mail)

  • Automatic temperature recording and logging (every minute)

  • Automatically generated temperature GxP reports (PDF, CSV, Excel)

  • No manual temperature recording

  • Documented protection of food and goods with maintained cold chain  

  • Optional integration of third-party sensors into the SynCore™ dashboard

  • Tablet, smartphone and browser access 

  • Temperature deviation alarm (static and dynamic threshold values) 

  • Adaptation of relevant tolerance limits (static and dynamic thresholds) 

  • Calibration alarm (e.g. annual or quarterly calibration reminder)


SynCore™ Plus Infrastructure

  • Tablet, smartphone and browser interface

  • Patented preventive maintenance algorithm - you will be notified if your freezer or refrigerator stops working within the next 2-4 weeks.

  • Temperature deviation notification. Multiple users can receive immediate preventive maintenance alerts and temperature alerts via SMS & email.

  • Download reports (CSV, PDF)

  • Firmware update automatically and wirelessly - you always have the latest version

  • Set relevant tolerance limits

  • Ambient temperature data

  • Optional integration of third-party sensors into the SynCore™ dashboard 


PharmaGuard™ Package

PharmaGuard™ PCB hardware (IoT-EaaS)

3 x PharmaGuard™ Temperature sensor (IoT-EaaS)

SynCore™ Dashboard (PaaS)

Cloud: Data and report storage for 10 years

Access to the Service Desk

3 x QR Code labels for easy data access


PharmaGuard™ Specifications

Hardware dimensions: 10x10x4cm

Precision range from +50°C to -100°C (factory calibrated)

(Optional: High precision range +50°C to -200°C + TÜV-calibrated)

NB IoT, LTE-M, 4G, 3G & GPRS transmission (Optional WAN & WIFI) 

CE approval

Calibration alarm (e.g. annual or quarterly calibration reminder)


Unique Selling Points

  • FDA CFR 21 Part 11 compliant

  • Preventive maintenance

  • Cloud storage of all GxP reports for 10 years

  • Easy data access with QR Code

  • Battery backup (>4 hours)

  • GxP-compliant logging

  • Predictive maintenance

  • Installation time < 5 min (without previous knowledge)  

  • FDA compliant storage for 10 years

  • IoT Equipment-as-a-Service (IoT-EaaS)

  • No hidden costs

  • NB-IoT - No Wi-Fi required

  • Mobile/PC/Mac dashboard access

  • Lifelong product guarantee

  • Insurance discount possible

  • Retrofitting in every cooling unit 

  • Works with all cooling systems

  • Calibration value adjustable at any time

Machine learning

The pattern of your cooling unit is continuously analysed through machine learning and predictive maintenance. Irregularities, e.g. in the compressor, can be recognized very early and failures such as Damage to the cooling unit can be prevented by an additional service visit.


The temperature monitoring algorithm continuously checks whether the normal pattern changes in the interior of the cooling unit, e.g. whether the temperature is not properly regulated over a certain period of time and whether the temperature continues to rise and approaches a pre-set critical value. The combinations of different sensors also enable warnings of the set static tolerance limits if the temperature rises over a longer period of time without the door being open, for example, or if the temperature regulates itself too slowly. We call this: dynamic tolerance. In the SynCore ™ Dashboard you can easily and intuitively set different static tolerance limits for each cooling unit and also set the tolerance level of the dynamic threshold values.



PharmaGuard and SynCore (50€ once + 19€/month)

High precision temperature range
TÜV calibration
EaaS + SynCore Access
  • 50€ setup fee per unit once + 19€ per month

    Please Note that you do not purchase the unit. You only lease it. You buy the one-time SynCore setup of the unit for 50€ (net) and hereafter you have access to the SynCore infrastructure. We offer this mighty tool as a software as a service for 19€ per month. 

  • Patented predictive maintenance algorithm

    With our technology we can predict when a cooler or freezer is about to malfunction. The cooler or freezer automatically sends a service request to your service provider 2-4 weeks in advance. 

  • Compliance, logging & reports

    We automate the temprerature logging, create the reports for the authorities and make them available to you every day. Historical reports are stored in the blockchain and available online. So, for your next audit visit, all your compliance documentation is available and compliant.

  • No wifi needed - setup in less than 7 minutes

    Synap is connecting directly to the Internet using a cutting edge narrow band IoT Wireless transmission technology‎. Our sensors connect to the Internet without being connect to our customers network. This makes our solution the most simple and safest on the market. Our sensors can also connect to the Internet while it is moving.

  • Secure data storage with blockchain technology

    All data are saved in a secured and tamperproof blockchain in a Microsoft datacentre near you. Every generated report is signed with a stamp that at all times can be verified.

  • Access to Service Desk

    SynapIOT Service Desk - our Hotline is there for help if you need advice on the use of SynCore or any questions around the devices or reports.

  • Retrofit

    Retrofit on almost any cooling, refrigeration-, freezing-, AC-, and transport units device with the products of Synap - if it does not work - just send it back - you will recieve a full refund. 

  • Cancel subscription

    Cancel subscription

    It is at any time possible to cancel subscription with a notice period of 3 months. Read all about subscription cancellation in the FAQ.

  • IoT-Equipment-as-a-Service

    IoT-Equipment-as-a-Service (IoT-EaaS) is in our opinion the next step towards a simpler and more advanced usage model. You "rent" our products and services, thus protecting your balance sheet and only debiting your P&L in the correct period. Your accountant will undoubtedly be happy not to capitalize and not to create a depreciation plan, but only to book an expense.

    This also means a much more effective way of working, because when you no longer need the sensor, you simply return it to us, and others can benefit from it. This is in line with the modern and sustainable thinking of our customers and is in line with our innovative products.

    ​What does this mean for you?

    It means that you have to rent the hardware and not buy it - you only pay for the service and a set-up fee.

  • Intuitive IoT-Dashboard

    In the SynCore™ dashboard you can set different static tolerance limits for the sensors of each cooling unit - easily and intuitively - you can and also define the tolerance level of the dynamic thresholds. 

    When a predictive maintenance, dynamic alarm is triggered, you will receive an immediate notification in the form of an e-mail and a text message.  You can select any number of recipients as recipients.  We are currently working on offering you an automated call that reads the error message to you - this will follow in an automatic update soon. 

    Predictive maintenance, dynamic and static temperature alerts are standard in our products and are part of the SynCore™ Plus subscription. This mighty tool follows as standard in all our sensor subscriptions. 

  • Narrowband IoT-connection

    Narrowband IoT-connection


    The application areas of IoT (Internet of Things) are almost unlimited. The requirements pose great challenges for the underlying mobile communication technology. The new transmission technology NarrowBand-IoT (NB-IoT) is ideal for IoT applications that exchange only small amounts of data. We have decided to deploy and use this technology for the following reasons.


    • No maintenance and installation necessary (Plug & Play)

    • Internationally standardised and reliable technology

    • Data transmission also possible with very strong obstacles

    • Good reception even in deep cellars.

    • Network coverage over a very long distance possible

    • Designed for optimised energy consumption