MediGuard (40€ once + 16€/month)

MediGuard - Medical Compliance

MediGuard™ is specifically developed for the demanding medical industry.

MediGuard™ monitors, logs and documents the temperature level in high-precision refrigerators and freezers.


MediGuard™ entials GxP-certified hardware and software specially  to meet the extensive documentation requirements of the regulatory authorities. If a refrigerator or freezer is about to malfunction, you will be informed in advance - thanks to our patented predictive maintenance algorithm.


Predictive maintenance

SynapIoT's patented predictive maintenance algorithm continuously monitors the parameters of the cooling unit by machine learning. Deviations in the pattern are detected immediately and can predict a possible future failure within 2-4 weeks.


We can predict the following possible errors in the cooling system with our predictive and preventive maintenance algorithm:

  • Dusty or clogged condenser

  • Compressor failure

  • Pressure drops from the refrigerant

  • Refrigerant contamination

  • Leakage in the system

  • loss of function

  • Failures of mechanical temperature controllers

  • Cooling container not closed properly


In the setup phase, we support you in setting the relevant parameters. Our SynCore ™ platform, through machine learning and artificial intelligence, gets to know your cooling unit better and better, so that irregularities can be detected earlier and earlier so that a service technician can address the problem to prevent your cooling unit from being damaged or even failing.


SafeGuard ™ Package

  • SafeGuard ™ PCB hardware (IoT SaaS)
  • 3 x SafeGuard ™ temperature sensor (IoT-EaaS)

  • SynCore ™ Dashboard (PaaS)

  • Data and report storage for 5 years (cloud)

  • Access to the service desk

  • 3 x QR code stickers for easy data access

SafeGuard ™ Specifications

  • Hardware dimensions: 10x10x4cm

  • Precision range:+ 50 ° C to -50 ° C (factory calibrated)

     (Optional: + 100 ° C to -100 ° C)

  • NB IoT, LTE-M, 4G, 3G & GPRS transmission

  • CE approved 


MediGuard (40€ once + 16€/month)

  • 40€ setup fee per unit once + 16€ per monthn (Net)

    Please Note that you do not purchase the unit. You only lease it for a 40€ setup fee per unit once and 16€ per monthn (Net)

  • Patented predictive maintenance algorithm

    With our technology we can predict when a cooler or freezer is about to malfunction. The cooler or freezer automatically sends a service request to your service provider 2-4 weeks in advance. 

  • Compliance, logging & reports

    We automate the temprerature logging, create the reports for the authorities and make them available to you every day. Historical reports are stored in the blockchain and available online. So, for your next audit visit, all your compliance documentation is available and compliant.

  • No wifi needed - setup in less than 5 minutes

    Synap is connecting directly to the Internet using a cutting edge narrow band IoT Wireless transmission technology‎. Our sensors connect to the Internet without being connect to our customers network. This makes our solution the most simple and safest on the market. Our sensors can also connect to the Internet while it is moving.

  • Secure data storage with blockchain technology

    All data are saved in a secured and tamperproof blockchain in a Microsoft datacentre near you. Every generated report is signed with a stamp that at all times can be verified.

  • Access to Service Desk

    SynapIOT Service Desk - our Hotline is there for help if you need advice on the use of SynCore or any questions around the devices or reports.

  • Retrofit

    Retrofit on almost any cooling, refrigeration-, freezing-, AC-, and transport units device with the products of Synap - if it does not work - just send it back - you will recieve a full refund. 

  • Cancel subscription

    Cancel subscription

    It is at any time possible to cancel subscription with a notice period of 3 months. Read all about subscription cancellation in the FAQ.

  • Automatic firmware updates

    Firmware updates for the SynapIoT controller are carried out automatically and seamlessly, which continuously improves the functionality of the SafeGuard ™ controller unit.

  • Self-diagnosis

    The system runs a self-diagnosis program every 15 minutes and immediately sends us the result of the diagnosis. This gives us the opportunity to send you a new SafeGuard ™ controller in good time before you realize that something is not being recorded correctly.

  • Machine learning

    The pattern of your cooling unit is continuously analysed through machine learning and predictive maintenance. Irregularities, e.g. in the compressor, can be recognized very early and failures such as Damage to the cooling unit can be prevented by an additional service visit.


    The temperature monitoring algorithm continuously checks whether the normal pattern changes in the interior of the cooling unit, e.g. whether the temperature is not properly regulated over a certain period of time and whether the temperature continues to rise and approaches a pre-set critical value. The combinations of different sensors also enable warnings of the set static tolerance limits if the temperature rises over a longer period of time without the door being open, for example, or if the temperature regulates itself too slowly. We call this: dynamic tolerance. In the SynCore ™ Dashboard you can easily and intuitively set different static tolerance limits for each cooling unit and also set the tolerance level of the dynamic threshold values.

  • Intuitive IoT-dashboard

    In the SynCore™ dashboard you can set different static tolerance limits for the sensors of each cooling unit - easily and intuitively - you can and also define the tolerance level of the dynamic thresholds. 


    When a predictive maintenance, dynamic alarm is triggered, you will receive an immediate notification in the form of an e-mail and a text message.  You can select any number of recipients as recipients.  We are currently working on offering you an automated call that reads the error message to you - this will follow in an automatic update soon. 

    Predictive maintenance, dynamic and static temperature alerts are standard in our products and are part of the SynCore™ Plus subscription. This mighty tool follows as standard in all our sensor subscriptions. 

  • Narrowband IoT Connection

    The application areas of IoT (Internet of Things) are almost unlimited. The requirements pose great challenges for the underlying mobile communication technology. The new transmission technology NarrowBand-IoT (NB-IoT) is ideal for IoT applications that exchange only small amounts of data. We have decided to deploy and use this technology for the following reasons.


    • No maintenance and installation necessary (Plug & Play)

    • Internationally standardised and reliable technology

    • Data transmission also possible with very strong obstacles

    • Good reception even in deep cellars.

    • Network coverage over a very long distance possible

    • Designed for optimized and ultra low energy consumption

  • IoT-Equipment-as-a-Service

    In our opinion, IoT-Equipment-as-a-Service (IoT-EaaS) is the next step towards a simpler and more advanced usage model. You "rent" our products and services, thus protecting your balance sheet and only burdening your income statement in the correct period. Your accountant will no doubt be happy not to activate and not to write off a depreciation plan, but only to record an expense.

    This also means a much more effective way of working, because if you no longer need the sensor, simply send it back to us and then others can benefit from it. This corresponds to the modern and sustainable thinking of our customers and fits our innovative products.

    What does that mean for you?

    It means that you have to rent the hardware and not buy it - you only pay for the service and a set-up fee.

© Synap IoT 2021